< Privacy Policy | Upstream Oil & Gas | Enerpact

Privacy Policy

1. Scope of the Privacy Statement

Your personal privacy and security is vital to Enerpact LLC (“us,” “we,” “our”), and we go to great lengths to protect it. This Privacy Statement applies to the online collection of personal information via websites and applications operated by Enerpact and its affiliated companies and subsidiaries. This Statement does not apply to information collected in any other way, including offline or through Enerpact Services.

By accessing and using this website and related Enerpact Services, you are agreeing to this privacy policy. This policy may change from time to time. Your continued use of this website and related Enerpact Services is deemed acceptance of any changes. If, at any time, you do not agree to this Privacy Policy, please cease use of Enerpact Services.

Any specific terms & conditions for Enerpact services and applications or other legally binding contracts between you and Enerpact may supersede this Privacy Policy.

2. What types of personal information are collected?

We collect information about our users in three ways: directly from the user, from our web server logs, and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you.

When you register for our services, we ask you to provide some personal information, for example, your name, company, address, phone number, email address, and/or certain additional categories of information resulting from use of our websites and services. Additional details on Enerpact Services relating to Enerpact APX and electronic invoicing are available in the Enerpact APX Terms & Conditions.

If you contact us for customer support, we may ask you to provide information about your computer or about the issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.

When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites.

Examples of the information we may collect include, your unique Internet Protocol address, the name of your unique Internet service provider, the city, state, and country from which you access our website, the kind of browser or computer you use, the links you click within the site, the date and time of your visit, the web page from which you arrived to our site, the pages you viewed on the site, and certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve your user experience.

In order to offer and provide a customized and personal service, we may use cookies to store and help track information about you. Cookies allow us to save passwords and preferences for you so you won’t have to reenter them each time you visit. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don’t accept cookies.

We may use services hosted by third parties, such as Google Analytics, to assist in providing our services and to help us understand our customers’ use of our products. These services may collect information sent by your browser as part of a web page request, including your IP address or cookies. If these third party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as website trends, without identifying individual visitors. Please see “Cookies” in the section above for information on how you can control the use of cookies on your computer.

3. How do we protect the personal information we collect?

We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. For example, some of our websites are protected with Secure Sockets Layer (SSL) technology that utilizes 256-bit encryption to protect your data. Also, we store the information about you in a state of the art data center with restricted access and appropriate monitoring, and we use a variety of technical security measures to secure your data. In addition, we use intrusion detection and virus protection software.

However, please note that we, just like any other company, cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country, including the United States. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.

4. Who has access to the personal information?

We will not sell, rent, or lease mailing lists or other personal data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

· To agents and/or contractors who may use it on our behalf or in connection with their relationship with us who are required to abide by our standards of privacy and confidentiality (for example, we may use third parties to help us with promotional campaigns or website enhancements).

· As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

Our affiliates are all required to preserve the confidentiality of any personal information they may access.

We will not disclose any information about your usage to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.

We may also use statistics regarding usage for product development purposes, but we only use those statistics in the aggregate and they don’t include any personally identifiable information about individual users.

Some Enerpact websites make messaging available to you to communicate with clients regarding your invoices. Please remember that any information disclosed in these areas may be public. Don’t disclose information in these messages that might be considered private or confidential that you may not want an Operator to see or know.

Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window or clear your browser cache when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe.

5. How may I correct, amend, or delete my personal information and/or update my preferences?

You may cancel your registration or stop using Enerpact Services at any time.

6. Links to Other Websites

Parts of Enerpact’s websites may contain links to, or options for users to integrate with, other websites and services maintained by third parties, such as, but not limited to, Facebook, Twitter, and LinkedIn. If you use these links or options, you will leave Enerpact’s website. When you access a non-Enerpact website, please understand that these third party websites and services are not operated or managed by Enerpact and Enerpact has no control over the information, content, preferences, etc. you chose to submit to, share with, or that is otherwise collected by them. We suggest that you carefully review the privacy policies of each site you visit.

This Privacy Statement does not apply to the information collection or privacy practices of those third party sites.

7. Questions?

If you have any additional questions or concerns related to this statement and/or our practices, email us at support@enerpact.com.

8. Privacy Statement Changes

If our information practices change in a significant way, we will post the policy changes here. This Privacy Statement was last updated on 10/12/2021.